How PageLoop AI achieved SOC 2 in record time with ComplyJet

Company : AI-native content ops for SaaS Help Centers

PageLoop AI automates the curation and maintenance of Help Center content by detecting outdated documentation and generating updates—text and screenshots—that align with product changes and brand style. Their AI-driven system ensures teams can deliver up-to-date support content without slowing release cycles, helping SaaS companies keep pace with growth while maintaining high-quality customer experiences.

Challenge: Enterprise trust out of the gate

From day one, PageLoop aimed to sell to enterprise customers. That meant proving their commitment to security and compliance immediately. Enterprise buyers expected SOC 2 certification, and PageLoop knew ISO 27001 would be required for global expansion down the line.

Their infrastructure—modern PaaS tools combined with cloud infrastructure—was flexible and scalable, but manually building a compliance program on top of it would have taken months and distracted the team from product development. With one of their largest enterprise prospects requesting a SOC 2 report during active negotiations, speed became critical.

Solution: SOC 2 Type 1 in record time with ComplyJet

PageLoop partnered with ComplyJet to fast-track their compliance journey.

• Connected in days: Within 3–4 days, ComplyJet integrated PageLoop’s full infrastructure stack, automatically pulling in the majority of SOC 2 evidence.
• Rapid gap closure: With ComplyJet’s guidance, PageLoop quickly established a vulnerability management program, risk management process, core security policies, and training.
• Minimal overhead: The process required only a handful of hours from PageLoop’s team, allowing engineers and leaders to stay focused on building product features.
• Record-fast audit readiness: With ComplyJet’s prioritization and auditor support, PageLoop completed their SOC 2 Type 1 in just a few days—fast enough to meet an urgent enterprise deal timeline.
• ISO 27001 jumpstart: Because ComplyJet maps overlapping controls across frameworks, PageLoop is already ~70–80% aligned with ISO 27001, giving them a head start on international readiness.

Our priority was to work with a team that had extensive experience with enterprise sales, understood the criticality of security and compliance for early-stage teams, and had super responsive support. ComplyJet did these and more extremely well.
- Nivedha V, CEO - Pageloop

Impact: Compliance as a launchpad, not a slow-down

• Enterprise-ready in record time: PageLoop achieved SOC 2 Type 1 in under a week, securing credibility with a top enterprise prospect.
• Trust as a differentiator: Rather than being a burden, compliance became a sales enabler that unlocked stalled deals.
• Future-ready foundation: With SOC 2 controls in place and ISO 27001 alignment already underway, PageLoop’s compliance program will scale as they expand into new geographies.
• Efficient operations: Automation and streamlined workflows reduced compliance lift to a fraction of the traditional effort, preserving team velocity.